Frequently Asked Questions

When can I turn the spa bath on ?
Spa Bath pumps should never be operated without the spa bath being filled with water to a minimum of 30mm above the level of the spa jets, only after the water is above this level should the spa be turned on.


How do I know I'm buying a quality product ?
Multiform is Australia's "ONLY" quality approved bathware manufacturer. Click here for more details


How did Multiform start ?
Click here for the answer


Can I use bubblebath in my spa bath ?
Bubblebath should NOT be used in spa baths, but is fine in normal baths.


What maintenance is required for my spa bath ?
Spa baths should be flushed out regularly depending on the amount of usage, if the spa bath is used on a regular basis then every two months after use add half a cup of household bleach to the water and allow the system to run for 10 minutes, drain completely then wipe dry.


Should I try to service my spa ?
Any service or maintenance other than cleaning or flushing the spa or bath should be carried out by a qualified service representative. For further information contact Multiform.


What should I use to clean my spa / bath ?
To assure a long lasting "as new look" for your Multiform acrylic bathroom products, we recommend the following easy care procedures.

1. Clean with a soft sponge or cloth using a mild soap or liquid detergent.

2. Hard to remove stains can be removed by using eucalyptus oil, methylated spirits or Brasso.

3. DO NOT USE abrasives such as scouring compounds, scouring pads, steel wool or harsh chemicals.


How much hot water is needed for my spa / bath ?
As a rule of thumb, the capacity of the hot water service required to operate a spa bath should be based on 50% of the operating capacity of the bath or spa bath.
e.g. charisma spa bath 220 litres operating capacity x 50% =110 litres.

This method is subject to a number of variables i.e. the temperature at which the bath user requires the water, the amount of water available from the cylinder, the ambient temperature and the amount of water required for the washing machine, dishwasher, showering etc.

Prior to selection of the hot water service, it is recommended that the manufacturers of the hot water systems be contacted to ensure that sufficient hot water will be available to supply all requirements.

Operating Capacity in a spa bath is determined by filling the spa until the water level is 30 mm above the highest jet.


Who can use a Spa bath ?
Anyone from children to the elderly can enjoy the benefits of either the Hydro or Air massage systems. Children using the spa bath should be supervised at all times by an adult to ensure that proper safety precautions are adhered to.


How much does it cost to run the pumps ?
The running cost of the Standard Pump have been calculated at 25 cents per hour
The running cost of the Heat Pump have been calculated at 32 cents per hour
The running cost of the Premier Hot Pump have been calculated at 32 cents per hour.


How many powerpoints are needed for the pumps ?
The Standard Pump requires a 10 amp powerpoint.
The Hot Pump requires a 10 amp powerpoint.
The Premier Hot Pump requires a 10 amp powerpoint.

 

If you have any other questions about a Multiform Spa, Bath, Spa Pool, or bathroom product than email us the question to mform@multiform.com.au

 

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